Shipping policy

All orders are processed within 2 to 12 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Each of our products are printed upon ordering so processing times may be subject to change due to a high volume of orders or postal service problems that are outside of our control.

Domestic Shipping Rates and Estimates

Board Game Boss offers $7.99 flat rate shipping on all orders in the U.S.

International Shipping is calculated through a third-party app and will be calculated and displayed at checkout.

Local delivery

Free local delivery is available for orders over $35 within 15 miles. For orders under $45, we charge $5 for local delivery.

Deliveries are made from 12pm - 7pm, Monday through Friday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at boardgameboss@gmail.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at boardgameboss@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at boardgameboss@gmail.com